Mobility Scooter FAQ

What happens when I need warranty repairs/service on my Mobility Scooter?

Your Mobility Scooter comes with a full manufacturer warranty plus a one year in-home service contract paid for by us. Both parts and labor are covered for the first full year you have your Mobility Scooter. If you need service you simply call the Mobility 800 number supplied with your Mobility Scooter. A technician will be scheduled to come repair your Mobility Scooter.

Are there any hidden charges when purchasing a Mobility Scooter?

NO, the pricing on our site is all you will pay. It includes the following:

Will my Mobility Scooter arrive assembled?

Your Mobility Scooter will arrive fully assembled Except for the batteries. Upon arrival, a technician will come to your home and install the batteries for no extra charge. We do not know af another company that offers this service.

Why do you sell only Mobility Scooter’s?

is the number one electric wheelchair manufacturer in the US. By working exclusively with we can provide our customers the highest quality product, great styling, performance, value, and service. As with all mechanical devices, electric wheelchairs do break down. When you purchase a Mobility Scooter from us you get our one-year in-home service contract at no extra charge. By offering only Mobility Mobility Scooter’s we can assure our customers the level of service and support they desire and deserve.

When will my Mobility Scooter arrive?

The arrival date of your Mobility Scooter will vary depending on the model you select and where you live.

Is shipping included?

Shipping in included in our price for all orders delivered in the continental US. For orders shipping to Hawaii, Alaska, Canada and other foreign countries there will be additional freight charges based on actual costs. We will be happen to quote the exact, delivered cost on these units.

Are batteries included?

YES.Your Mobility Scooter will arrive with 2 sealed maintenance free batteries. These batteries are FAA/airline approved and can be used on all forms of public transportation.

Will you file with Medicare?

We have choosen not to be a Medicare provider so we can not file Medicare claims for you. We will provide you with an invoice for the Mobility Scooter and you may file with the appropriate insurance/agency on your own behalf.

When will my Mobility Scooter arrive?

All of our Mobility Scooter’s are shipped directly. If you choose a Mobility Scooter that is in stock, it will arrive at your home in 3 to 6 business days. If your selection is not in stock it will be built for you. Present manufacturing times are 7 to 12 business days. Shipping will take and additional 2 to 7 business days.